CipherLab and POSitive Technology Helps Retail Jeweler Sparkle
Profile
Chrome Hearts, a high-end international jeweler, had an inventory management problem. It was using paper tracking at some of its 15 locations, and handheld barcode scanners at others. Both systems were inaccurate and time consuming; the handheld readers had difficulty with the high-density bar code and its massive amount of data, and only had a read success rate of 50 percent. This forced employees to manually enter the long product number when readers failed, creating the potential for data entry mistakes.