Tobacco Manufacturer Improves Its Working Efficiency by Adopting CipherLab's RK95｜November 2021
CipherLab Connection｜November 2021
Top International Tobacco Manufacturer Improves Its Working
Efficiency by Adopting CipherLab's RK95
In this issue:
-
Top International Tobacco Manufacturer Improves Its Working
Efficiency by Adopting CipherLab's RK95
-
Inventory Visibility and Control are Key to Boosting
Productivity
-
Excellent Scanning Performance Delivers Great Work Efficiency
-
Logistics of the Future in Novosibirsk
User Scenario
Top International Tobacco Manufacturer Improves Its Working Efficiency
by Adopting CipherLab's RK95
One of the largest international tobacco manufacturers in the world with
presence in more than 120 countries, utilized CipherLab's
RK95
for its warehouse management in Taiwan.
The manufacturer's warehouse shelve can be as high as 3 stories, so
forklifts are necessary to access the upper racks. Also, the tobacco
manufacturer uses Velocity TE and needs to connect to the VT Terminal server in order to access backend data for warehouse
management.
With these important requirements, long range reading capability and an
internet connection for its handheld devices are the primary criteria
for device selection. In the past, other brand devices were used;
however, the devices did not perform well and had several technical
issues. The device downtime affected working efficiency and
productivity. Therefore, the tobacco manufacturer has been looking for a
new device to improve their situation. They purchased two devices from
other brands and the CipherLab
RK95
to do internal testing at the same time.
CipherLab's RK95, an industrial mobile computer, is designed for various warehouse
applications. It supports WiFi connectivity and its durable design
makes it able to survive in most demanding work environments.
For a
variety of different reading needs, its versatile reader options cover it all.
From a laser 2D mid-range imager to an extended-range 2D imager, it
gives long distance barcode reading up to 18 meters which suits the
tobacco manufacturer’s needs perfectly. On top of that, the RK95’s
lightweight pistol design guarantees all-day comfortability.
After-sales service for this kind of mobile handheld device is
important as unexpected technical issues in warehouse environments are
inevitable. Technical issues may cause device downtime and lessen
working efficiency. Having experienced this problem in the past, the
tobacco manufacturer listed after-sales service response time as one of
their highest priorities. However, as the headquarters of the brands are
overseas, after-sales service speed is slow and instant response is not
possible. This is not the case with CipherLab, who's after-sales service
is immediate.
Regarding the company's indoor internet connection issue and need to
connect to the VT Terminal service, CipherLab, as a local manufacturer
with all its resources readily available, arranged its technical support
personnel on-site and worked with its IT staff members to solve the
problem. CipherLab helped the tobacco manufacturer locate their internet
connection problem and provided suggestions to its IT staff members. The
tobacco manufacturer was quite satisfied with the device testing result
and the speedy technical support from CipherLab. They now deploy the
RK95
throughout their warehouse for more efficient management.
Click here to know more about the RK95 mobile computer!
Product
Update
Inventory Visibility and Control are Key to Boosting Productivity
CipherLab was pleased to participate in the IWLA Expo from November 1
to 3 at La Cantera Resort & Spa in San Antonio. In the event, we
have demonstrated our RK95 Industrial Mobile Computer and RK95 cold
storage model for the applications in the warehouse and supply chain.
RK95 series is a lightweight yet strong mobile device that can be
carried throughout the workday for various demanding applications to
increase efficiency in the warehouse!
CipherLab participated the 2021 ICT & Logistiek in Utrecht, The
Netherland on November 10 & 11. During this event, we showcased
our latest system-oriented solutions of AER terminals (RK95/RS35/
RK25/RS51) and MDM software (ReMoCloud/ EnDeCloud) for applications in
the entire supply chain. We also shared the user video of RK95 in XXL
Nutrition for warehousing solution at the booth.
We look forward to seeing you in 2022!
Logistics of the Future in Novosibirsk
On November 18th, the Logistics of the Future Group was held in
Novosibirsk with industry experts to share their profession in
warehouse solutions. Thanks to our local partner who presented the
powerful device of RS35 to the audience. The final stop of this event
will be held in Krasnodar on December 9, so why not reserve your seat
now before it's too late.
Contact us for more information on any content in this issue
©2021 CipherLab Co., Ltd. All rights reserved. All specifications are
subject to change without notice.
All pictures shown in User Scenarios are for illustration purposes
only.