Increasing Inventory Management in a Nationwide Retail Store with CipherLab Integrated Solution｜April 2022

CipherLab Connection｜April 2022

Increasing Inventory Management in a Nationwide Retail Store with CipherLab Integrated Solution

In this issue:

• Increasing Inventory Management in a Nationwide Retail Store with CipherLab Integrated Solution
  

• RS51 Running on Android 11 is available now!
  

• RS35 Running on Android 11 is Now Available to Order
  

• 2022 Retail TECH Conference & Expo
  

• 2022 Retail Technology Show
  

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User Scenario

Increasing Inventory Management in a Nationwide Retail Store with CipherLab Integrated Solution

Established in 1977, the company, headquartered in Tokyo, Japan, is mainly engaged in the wholesale of coffee beans for coffee shops. After 9 years of supplying coffee beans, the company opened a retail store that sells home-roasted coffee beans and coffee-related products, imported ingredients, confectionery materials, and alcoholic beverages. This retail store is gaining popularity as an internationally imported food and coffee bean shop. As of August 2021, there are roughly 500 retail stores throughout Japan. The store is currently focusing on its restaurant business and expanding its retail store business to the overseas market.

The store had been using a Keyence DOS-based device to manage its inventory management operations such as ordering, receiving, and stocktaking. Using the batch mode of DOS-based devices, the data collected was stored on the device’s memory card and only uploaded the data to the system when personnel returned to the office. Due to the DOS device did not support the troubleshooting mechanism and when encountering any technical issues with the device, the user had to send the defective device back to the HQ office in Tokyo for troubleshooting or repair, which was a high cost, low efficiency process. The IT manager found a solution provided by a well-known telecom company to fulfill their requirements in device management and upload their data to the cloud-based storage. Yet, due to the solution offered during the pilot test, the user needed to hold the pad device in one hand and the barcode scanner with his other hand simultaneously while doing the inventory management, which was very cumbersome and a definite inconvenience. Another drawback was that the screen of the pad device was easily damaged and expensive to repair.